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IT Support Portal

The IT Support Portal gives you easy, personalized access to technology information 24 hours a day, 7 days a week. Inside the portal, you can search the library of technology articles in the Knowledgebase for quick answers to your technology questions, use the step-by-step Troubleshooter to help you solve common technology problems, get the lastest software available for campus use in the Downloads section, and Report a Problem to the Help Desk for issues that you just can't figure out.

Most importantly, the portal gives you access to your technology requests. You can keep up with progress on issues you've submitted to the Help Desk, provide additional information needed to help the IT staff resolve your issue, and review all of the requests you've placed with IT.

TECHNOLOGY NEWS

The Chronicle: Wired Campus Blog

A War of Words on Wikipedia

Wikipedians weigh whether they should keep adding more articles or delete trivial ones

Virtual World Modeled on Shakespeare's Works on Hold

3D world popularizing Shakespeare’s works runs out of money

MIT and Princeton Face Off in Second Life

Princeton and MIT squabble over virtual land

The Late, Lamented Personal Web Page

Blogs and social-network profiles hasten the demise of the personal Web page

Library Items

Annual Copyright License?A New Tool for Permissions

Colleges and universities routinely struggle to address their copyright licensing needs campus-wide. How do faculty, library, bookstore staff, and others on campus effectively assess and secure the rights to copy material for coursepacks, classroom handouts, reserves, course Web pages, e-mail, and more? Are instructors getting permission to post published content on course management systems and electronic reserves when fair use may not apply?

To address these challenges, CCC recently unveiled the Annual Copyright License for Academic Institutions, a comprehensive campus-wide license that permits campus faculty, staff, and researchers to use and share copyrighted text-based content online and in print. In this presentation, we will learn how staff members at Middlebury College, the license's charter client, helped CCC shape this new licensing service and how they're using it to address their copyright needs. This session will also include a brief overview of the license itself.

Community Broadband Act of 2007 Sign on Letters

EDUCAUSE has once again joined a broad coalition of association, corporations and public interest groups encouraging Congress to pass legislation permitting local governments to build and deploy municipal broadband networks under the Community Broadband Act of 2007 (S.1853/HR3281).

Faculty Attitudes and Behaviors Regarding Scholarly Communication:Survey Findings from the University of California

This paper reports the results of over 1,100 responses to a late 2006 survey of UC faculty attitudes and behavior with regard to several key issues in scholarly publishing and scholarly communication. The report is timed to inform Universitywide discussions - many of them prompted by a series of faculty white papers - about strategic responses to challenges and opportunities in the evolution of scholarly publishing and communication. The survey also provides important insight into how the University's eScholarship publishing services (including those offered in partnership with the UC Press) can meet faculty needs.

Last Week?s Campus Lockdowns

"Delaware State University made all the headlines on September 21 when a freshman shot and wounded two students on campus, one seriously. An arrest and an apology later, the 18-year-old charged with the crime sits behind bars. But months after Virginia Tech, the incident sparked comparisons in both the nature of the shootings and the effectiveness of the response."